Active Work Order
Acme HVAC · SLA: 4 hours
Live
WO-22 · CHILLER FAULT
Apex Industries LLC
Commercial HVAC · Building 4, Roof Unit
Scheduled
En route
On site
Resolved
SLA window
02:14
remaining
Tsentra Agent
94% confidence
Try
capacitor C3
first — matches 8 prior fixes on this asset.
Diagnostic complete
Capacitor C3 replaced
System test passed
MR
Maya Rodriguez
Senior HVAC Tech · L3
HVAC L3
Chiller
EPA 608
Refrigerant
First-time fix
94%
+6
SLA met
98%
Parts ready in van
Capacitor C3 · 35µF · ×2
First-time fix
Total
17
In progress
3
Completed
8
High / Critical
2